Good to Know

Things you should know about your stay.

The Alpbacherhof Hotel is open from:
Summer 2021: 1st May 2021 to 28th Nov 2021
Winter 2021/22: 3rd December 2021 to 18th April 2022

Until we reopen our Reception Team are available for all your requests from 8 am to 12 noon.

Check-in

On our day of arrival your room will be ready by 2 pm. If you are arriving after 7 pm please advise us.

Check-out

We ask for your understanding that check-out is 11 am on the day of your departure. The surcharge for a late check-out is € 30,- per person or € 45,- per person including lunch buffet (only available upon request and pending availability).

 

Deposit Payment

A deposit of 20 % of your agreed booking will confirm your holiday reservation making the agreement binding.

Date Changes

In the event of an early departure or delayed arrival, the entire price of reservation as booked will be included in the bill.

Cancellation policy for Summer 2021 and Winter 2021/22:

  • up to 14 days before arrival no cancellation fee (except for Christmas 2021 and New Year 2021/22 and one week in February 2022 – for this week we allow cancellation without payment 21 days before arrival)
  • 14 (21 days for Christmas and New Year and one week in February) days to 1 day befor arrival 70 % of the orinal booking will be charge
  • from 1 day before arrvial or no-show 90 % of the agreed arrangement price

Cancellations related to Covid-19:

Should your stay have to be cancelled in connection with Covid-19 due to the list below there is there is no charging:

  • the borders with Austria will be closed due to Covid
  • you come from an official risk area
  • there is a travel warning for Austria or Tyrol
  • the Skijuwel Alpbachtal Wildschönau will be closed (Winter 2021/22)

If  you or a family member has tested positive for Covid-19 the European Travel Insurance Company covers all costs. That is why we recommend protecting yourself with the Hotel Cancellation Plus Insurance.

You reservation is considered confirmed when we receive your deposit payment of 20 % of your holiday arrengement. Choose between bank transfer to our account at Sparkasse Alpbach: IBAN: AT44 2050 8003 0000 3449, BIC: SPRTAT21XXX or payment by credit card. We will require the number and expiration date of your Visa or MasterCard.

We recommend protecting yourself with the Hotel Cancellation Plus Insurance policy (including helicopter rescue costs).
Benefits and conditions: https://service.europaeische.at/doc/en/Complete_information_HotelCancellationPlus-HOSPL_2012-EN-001.pdf
We offer to organise your insurance cover for you at no extra charge, if you wire the premium together with your deposit.

Superior Guest Accommodation

The prices are given, unless otherwise indicated, per person and per day including our excellent culinary choices and our superior guest services.

Surcharge for a single room

For single-room occupancy: the Home Comfort Rooms Alpine and Alpbach incur a surcharge of € 15.- per day , for all other room categories a surcharge of € 25,- will be incurred

Tourist Tax

We pay a local tourism tax of € 2,- per person per day to the tourist board. This is included in our room prices and all our package offers.

  • Indoor pool, Austrian Stone Pine Infrared Cabin and relaxation rooms open from 7 am to 7 pm
  • Outdoor pool summer from 7.30 am to 7 9m
  • Outdoor pool winter from 7.30 am to 9 am and from 4 pm to 7 pm
  • Finnish Sauna, Aroma Steam Bath, Austrian Stone Pine Sauna, Salt Steam Bath from 10 am to 7 pm
  • Adults Only Spa: theraputic warming Shell Chairs and relaxation room from 11 am to 8 pm
  • Adults Only Spa: outdoor Panorama Whirlpool from 1 pm to 8 pm
  • Adults Only Spa: Panorama Sauna, Wild Herbs Sauna, Steam Bath from 3 pm to 8 pm
  • Beauty and vitality treatments from 9 am to 12 noon and from 2 pm to 7 pm
  • Fitness Gym from 7 am to 10 pm

Our superior Spa Team spend time and effort on making your appointment time ready for you. If you are not able to honour your reservation please advise us, at the latest, 24 hours in advance allowing other guests to benefit.  Short term cancellation will incur the full price of the treatment booked to your account with us.

We are happy to accommodate your dog by pre-arrangement. We ask for your understanding that only certain room categories are available in this instance.  Please bring your pets own bedding and bowls. Pets are not allowed in: the dining rooms, Natur Spa and our surrounding gardens. Cost per dog per day € 15.-

The hotel can not be held responsible for any forgotten items. Return packages must be paid by the guest.

We do our utmost to ensure that our homepage is current. All information given is without guarantee. Errors and omissions could occur.

A binding contract between the guest and the Natur & Spa Resort The Alpbacherhof **** s is only binding when both parties have accepted the conditions given.

Offering a host of holiday benefits for our guests.

Your dream holiday in Tyrol

In the Nature & Spa Resort “Der Alpbacherhof”

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