A deposit of 20 % of your agreed booking will confirm your holiday reservation making the agreement binding.
In the event of an early departure or delayed arrival, the entire price of reservation as booked will be included in the bill.
Cancellation policy for Summer 2022 and Winter 2022/23:
- up to 14 days before arrival no cancellation fee (except for Christmas 2022 and New Year 2022/23 and in February 2023 – for these times we allow cancellation without payment 21 days before arrival)
- 14 (21 days for Christmas and New Year and in February) days to 1 day before arrival 70 % of the original booking will be charge
- from 1 day before arrvial or no-show 90 % of the agreed arrangement price
Cancellations related to Covid-19:
Should your stay have to be cancelled in connection with Covid-19 due to the list below there is there is no charging:
- the borders with Austria will be closed due to Covid
- you come from an official risk area
- there is a travel warning for Austria or Tyrol
If you or a family member has tested positive for Covid-19 the European Travel Insurance Company covers all costs. That is why we recommend protecting yourself with the Hotel Cancellation Plus Insurance.